CHINCHETO makes this privacy policy available to you through the website https://www.chincheto.com in order to inform you, in detail, about how we treat your personal data and protect your privacy and the information you provide to us. provides. If changes are made to it in the future, we will inform you through the website or through other means so that you can know the new privacy conditions introduced. In compliance with Regulation (EU) 2016/679, General Data Protection and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, we inform you of the following:
Responsible for the Treatment
Owner: J.PABLO GIL - NIF: 22146310R
Registered office: Avenida Reyes Católicos 48, 5º 46460, Silla, Valencia
Email: soporte@chincheto.com
Website: https://www.chincheto.com/
If you have any type of query, doubt or suggestion regarding how we use your personal data you can contact us through the addresses indicated above.
For what purpose do we process your personal data?
At CHINCHETO we collect and We process your personal information on a general basis to manage the relationship we maintain with you, the main purposes that we have identified being the following:
- Management and contracting of the products and services offered by our company
- Channel requests for information, suggestions and complaints that you may send us
- Keep you informed about events, offers, products and services that may be of interest to you through different communication channels as long as you have given your consent.
- Management of the employment relationship, in the case of our employees.
- Management of the commercial relationship maintained with our suppliers
How do we collect your information?
We collect your personal information through different means, but you will always be informed at the time of collection through informative clauses about the person responsible for the treatment, the purpose and the legal basis of the same, the recipients of the data and the period of conservation of your information, as well as the way in which you can exercise the rights that assist you in terms of data protection.
In general, the information The personnel we process is limited to identifying data (name and surname, date of birth, address, ID, telephone number and email), contracted services and payment and billing data.
In cases of management and personnel selection we collect academic and professional data to be able to meet the obligations arising from the maintenance of the employment relationship or, where appropriate, to become part of our staff.
CHINCHETO uses social networks and this is another way to reach you. The information collected through the messages and communications you post may contain personal information that is available online and accessible to the public. These social networks have their own privacy policies explaining how they use and share your information, so CHINCHETO recommends that you consult them before using them to confirm that you agree with the way in which your information is collected. , processed and shared.
Through our website we collect personal information related to your browsing through the use of cookies. To know clearly and precisely the cookies we use, what their purposes are and how you can configure or disable them, consult our Cookies Policy.
User responsibility
By providing us with your data through electronic channels, the user guarantees that they are over 14 years of age and that the data provided to CHINCHETO is true, accurate, complete and updated. For these purposes, the user confirms that he is responsible for the veracity of the data communicated and that he will keep said information conveniently updated so that it responds to his real situation, being responsible for any false and inaccurate data that he may provide, as well as for damages and damages, direct or indirect, that may arise.
How long do we keep your information?
At CHINCHETO we only keep your information for the period of time necessary to fulfill the purpose for which it was collected, comply with the legal obligations imposed on us and address possible responsibilities that may arise from compliance with the purpose for which the data was collected.
If at any time we have collected your data to contact you as a potential user ary of our services or respond to a request for information made on your part, said data will be kept for a maximum of 24 months from its collection, and will be deleted after said period if it has not been updated by you or at the time that you request it from us.
In any case, and as a general rule, we will maintain your personal information as long as there is a contractual relationship that binds us or you do not exercise your right to deletion and/or limitation of processing, in which case, the information will be blocked without using it beyond its conservation, as long as it may be necessary for the exercise or defense of claims or some type of liability may arise that must be addressed.
< b>To whom do we communicate your data?
In general, at CHINCHETO we do not share your personal information, except for those transfers that we must make based on imposed legal obligations. However, to develop and provide you with the requested service, we transfer your data to other collaborating companies and/or startups. You can inform us of your opposition to the transfer of your data, although in that case, it would not be possible to provide you with the requested service.
Although this is not a transfer of data, in order to provide you with the requested service it may be necessary Third-party companies, which act as our suppliers, access your information to carry out the service that we have contracted from them. These managers access your data following our instructions and without being able to use it for a different purpose and maintaining the strictest confidentiality.
Likewise, your personal information will be available to Public Administrations, Judges and Courts, for the attention of possible responsibilities arising from the processing.
International data transfers
There are no international transfers of your data to countries outside the European Economic Area (EEA).
With our suppliers we have agreed that, for the provision of the contracted service, they make use of servers located in the EEA and if, in the future, we need to use servers located outside the territory of the EU, appropriate measures will be adopted, which will be incorporated into this Privacy Policy, guaranteeing that said providers are under adequate guarantees.
What are your rights in relation to the treatment of your data and how can you exercise it?
Data protection regulations allow you to exercise your rights of access, rectification, deletion and portability of data and opposition and limitation to its processing , as well as not to be subject to decisions based solely on the automated processing of your data, when appropriate.
These rights are characterized by the following:
- Their exercise is free of charge, unless the requests are manifestly well-founded or excessive (e.g. e.g., repetitive nature), in which case CHINCHETO may charge a fee proportional to the administrative costs incurred or refuse to act
-You can exercise the rights directly or through your legal or volunteer representative -We must respond to your request within a period of one month, although, if the complexity and number of requests are taken into account, the period can be extended by another two months.
- We are obliged to inform you about the means to exercise these rights, which must be accessible and without being able to deny the exercise of the right for the sole reason of choosing another means. If the request is submitted by electronic means, the information will be provided by these means when possible, unless you request us to do otherwise.
- If CHINCHETO does not process the request, it will inform you, no later than one month, of the reasons for its failure to act and the possibility of complaining to a Control Authority
A In order to facilitate its exercise, we provide links to the application form for each of the rights:
To exercise your rights, CHINCHETO puts at your disposal the following means:
• By written and signed request addressed to CHINCHETO, Avenida Reyes Católicos 48, 5º 46460, Silla, Valencia Ref. Exercise of LOPD Rights.
You must prove your identity by attaching a photocopy or, where appropriate, a scanned copy, of your DNI or equivalent document to be able to verify that we only respond to the interested party or his legal representative, and in this case you must provide a document accrediting the representation. Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you may file a claim with the national control authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, for these purposes. 6 – 28001 Madrid.
How do we protect your information?
At CHINCHETO we are committed to protecting your personal information.
We use reasonably reliable and effective measures, controls and procedures of a physical, organizational and technological nature, aimed at preserving the integrity and security of your data and guaranteeing your privacy.
Furthermore, all staff with access to personal data have been trained and are aware of their obligations in relation to the processing of their personal data.
In the case of the contracts we sign with our suppliers, we include clauses in which they are required to maintain the duty of secrecy regarding the personal data to which they have had access by virtue of the order placed. , as well as implement the necessary technical and organizational security measures to guarantee the confidentiality, integrity, availability and permanent resilience of the personal data processing systems and services.
All these security measures are reviewed periodically to ensure its adequacy and effectiveness.
However, absolute security cannot be guaranteed and there is no security system that is impenetrable, so, in the case of any information subject to treatment and under our control was compromised as a result of a security breach, we will take appropriate measures to investigate the incident, notify the Control Authority and, where appropriate, those users who could have been affected so that they can take the necessary measures. appropriate measures.
Last update of this privacy policy: June 22, 2024